Query Intelligence Lab
Instrumentation, taxonomy, empty states, ranking bias, reformulation, and a capstone brief. The program we recommend when three teams disagree on “search success.”
Open the syllabusChoose the depth your search box actually needs
One flagship Lab, then shorter instruments. Fees are informational on the fees page. Enrolment follows a conversation, not a cart.
Empty-State Diagnostics
A forensic pass on zero-result and low-result queries. You leave with a tagging scheme, a triage board, and a memo that merchandising can act on.
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Mobile Ranking Instrumentation
Impression logging on small screens, card variants, and why backgrounding kills naive session IDs. Built for mobile-first catalogues.
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Thai Query Normalisation Workshop
Spacing, mixed script, transliteration, and stopword lists that quietly delete meaning. A field guide, not a research seminar and not a tokenizer download.
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Search Analytics for Product Leads
Taxonomy, empty states, and reporting without click-model depth. Designed for PMs who own the search box but do not write the SQL.
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Instrument Bench
A facilitated private version of the Lab, trimmed to your catalogue type. Two on-site days in Bangkok or fully remote. See fees.
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